Terms of Service

Last updated: 13 October 2026

These terms apply when you use growcheckup.com and the Grow Checkup service. The service is provided by Fikriform İletişim Hizmetleri ve Ticaret Limited Şirketi, Cevizli Mh. Zuhal Cd. A Blok No: 46 İç Kapı No: 50, Maltepe, İstanbul, Türkiye ("Grow Checkup", "we", "us"). By using the service you agree to these terms. If you don't agree, please don't use it.

1. What we provide

Grow Checkup helps small businesses and personal brands understand and improve their brand. The service includes:

• a free Brand Health Check that scores your answers across five areas and shows your top fixes;
• a one-time Full Diagnosis Report with a 30-day plan;
• monthly or yearly plans (Essentials, Growth and Specialist) with tasks, content plans, captions and other materials described on our pricing page.

Your score and recommendations are based on the answers and materials you give us. Parts of the service, including written explanations, captions and designs, are produced with automated tools, including artificial intelligence, and reviewed against our own rules and content library. The Specialist plan also includes work by a human strategist.

Our recommendations are general marketing guidance. They are not legal, financial or tax advice, and we can't guarantee any specific result such as more followers, inquiries or sales.

2. Who can use the service

You must be at least 18 years old and able to enter into a contract. If you use the service for a business, you confirm you are allowed to act for that business.

3. Your account

Keep your login details secure and tell us if you think someone else has accessed your account. You are responsible for activity on your account.

4. Orders and payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's own terms apply to the purchase.

• Prices are shown in US dollars. Sales tax or VAT, where it applies, is added at checkout. Businesses can enter a VAT or tax number at checkout, which may remove the tax.
• If you buy the Full Diagnosis Report and subscribe to a monthly plan within 14 days, the report price is credited against your first monthly payment. If monthly plans aren't open yet when you buy the report, the 14 days start when they open.
• Reports and plans start right after payment. You can get a full refund within 14 days of buying a report or of your first payment for a plan, as set out in our Refund Policy.
• We may change prices for future periods. We'll tell you at least 30 days before a price change affects your plan, and you can cancel before it applies.

5. Subscriptions, renewal and cancellation

• Plans renew automatically at the end of each monthly or yearly period until you cancel.
• You can cancel at any time from your account or by emailing hello@growcheckup.com. Your plan stays active until the end of the period you've paid for.
• Cancelling stops future renewals. Outside the 14-day money-back period, renewal payments, partial periods and unused time aren't refunded. See our Refund Policy.
• The Specialist plan has a limited number of places. We may decline or pause new Specialist sign-ups when places are full.

6. Your content

You keep ownership of everything you upload, such as logos, photos, posts, captions and brand guides ("your content"). You give us a limited licence to store, process and adapt your content only to provide the service to you. You confirm you have the right to share your content with us.

We won't use your content, your results or before-and-after examples in our own marketing unless you give us separate permission.

7. What we deliver to you

Once delivered, you may use reports, captions, plans and designs we create for you in your own business, including after your plan ends. Our templates, scoring rules, content library, software and brand remain ours.

Because automated tools help produce materials, similar wording or layouts may be delivered to other customers. Check anything you publish, especially claims, prices and legal statements, before you use it.

8. Acceptable use

Don't use the service to break the law, infringe others' rights, upload harmful code, try to access other users' data, resell the service, or copy our scoring rules or content library. We may suspend accounts that do.

9. Availability and changes

We work to keep the service available and to improve it. We may change or stop features. If we make a change that materially reduces a paid plan, we'll tell you and you can cancel with a pro-rata refund for the unused period.

10. Liability

Nothing in these terms limits liability that can't be limited by law, including your statutory rights as a consumer. Otherwise, we are not liable for indirect or consequential losses, or for loss of profit, revenue or business opportunity. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

11. Ending the agreement

You can stop using the service and close your account at any time. We may end or suspend your access if you seriously break these terms. Sections 6, 7, 10 and 12 continue to apply after the agreement ends.

12. Law and disputes

These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts. Please contact us first so we can try to resolve any problem.

13. Changes to these terms

We may update these terms. We'll post the new version here with its date and, for material changes, tell you by email before they apply.

14. Contact

Fikriform İletişim Hizmetleri ve Ticaret Limited Şirketi · Cevizli Mh. Zuhal Cd. A Blok No: 46 İç Kapı No: 50, Maltepe, İstanbul, Türkiye · hello@growcheckup.com