Refund Policy

Last updated: 13 October 2026

This page explains how payments, renewals, cancellation and refunds work at Grow Checkup.

14-day money-back guarantee

If Grow Checkup isn't right for you, ask for a refund within 14 days of your purchase and you'll get your money back in full. No questions asked.

• Full Diagnosis Report: within 14 days of buying the report.
• Monthly and yearly plans: within 14 days of your first payment for a plan.
• Renewals: renewal payments after the first 14 days aren't refunded, but you can cancel at any time so you won't be charged again.

How to ask for a refund

Use the link in your receipt email or go to paddle.net and find your order. You can also email hello@growcheckup.com from the address you used to buy. Refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank.

We'll also always put things right if you were charged twice or by mistake, or if we couldn't deliver what you bought.

Full Diagnosis Report

• A one-time payment. Your report is delivered right after checkout.
• If you subscribe to a monthly plan within 14 days, the report price is credited to your first month. If plans aren't open yet when you buy, the 14 days start when they open.

Monthly and yearly plans

• Your plan starts right after checkout and renews automatically at the end of each period.
• You can cancel at any time from your account or by email. Your plan stays active until the end of the period you've paid for and won't renew after that.
• The Specialist plan has limited places and starts with booking your strategist.

Payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's own buyer terms also apply to your purchase.

Your legal rights

This policy doesn't limit any rights you have under the mandatory consumer law of your country.