Fair Play

Last updated: 19 October 2026

Six promises we keep, in plain words.

No contracts, cancel anytime

The check is free and the report is a one-time payment. You can cancel a plan at any time; it stays active until the end of the period you've paid for and won't renew after that.

14-day money-back guarantee

Ask for a refund within 14 days of buying the report, or within 14 days of your first payment for a plan, and you'll get your money back in full. Renewal payments after that aren't refunded, but you can cancel anytime. The full terms are in our Refund Policy.

We never write, buy or incentivise reviews

No fake reviews, no paid reviews, and no discounts or gifts in return for a review. Not for us, and never as advice to you.

We never tell you to ask staff, friends or family for reviews

Reviews should come from real customers. For background on the UK rules, see the Digital Markets, Competition and Consumers Act 2024 and the CMA's guidance on fake reviews.

Your score comes from fixed rules

Same answers, same score. The score and the order of your fixes come from fixed, written rules. Nobody adjusts them by hand.

We don't sell your data

We don't sell your personal data to third parties. Our Privacy Policy explains what we keep and why.